The problem
Studies show that 85% of customers who can't reach a business on their first try will call a competitor instead. Voicemails don't get returned. Calls during lunch get missed. Staff can't be available 24/7.
Deskmate fixes all of that. Our AI receptionist picks up every call — day or night, weekday or weekend — and handles it exactly as a professional receptionist would.
See how it works →No more voicemails, no more missed leads. Deskmate picks up every inbound call instantly, 24 hours a day, 365 days a year.
The AI checks your calendar, finds available slots, and books appointments in real time — sending confirmations automatically.
Tell Deskmate your services, pricing, FAQs, and tone. It represents your brand professionally on every single call.
Real results
Average results reported by Deskmate customers within 90 days.
Simple setup
No technical knowledge required. No developers. Deskmate connects to your existing phone number and starts handling calls immediately.
Forward your business number to Deskmate. Works with any mobile, landline, or VoIP number.
Describe your business, hours, services, and preferred tone in plain English. The AI learns fast.
Deskmate starts answering calls, booking appointments, and sending you real-time summaries.
Use your dashboard to review every call, transcript, and booking. Tweak your AI any time.
What's included
Deskmate packs every tool a professional reception team needs — powered by AI technology trusted by 4,000+ businesses.
Handles inbound calls round the clock. Qualifies leads, confirms meetings, and escalates to a human when needed.
Every call transcribed, summarised, and analysed for sentiment, topics, and action items — automatically.
Syncs with your calendar and books in real time, with automatic confirmations sent to your callers.
Route calls based on caller data from your CRM so every customer reaches the right person instantly.
Live dashboard showing call volumes, sentiment scores, peak hours, and missed opportunities.
Connects natively with HubSpot, Salesforce, Zendesk, Pipedrive, Shopify, and 100+ other tools.
Industries we serve
From solo operators to multi-location enterprises — if your business takes phone calls, Deskmate can handle them.
Customer stories
"We dropped our missed calls from 80% to 16% and cut wait times by over 85%. The AI handles everything we used to stress about."
"Since implementing 24/7 AI we went from 4 to 10 trial bookings per day while saving our team 20 hours per week. Unbelievable ROI."
"I'm a one-person law firm. Deskmate acts as my full-time receptionist for a fraction of the cost. It's changed how I run my practice."
"We replaced manual processes with Deskmate and saw a 20% jump in team productivity within the first month. Setup was 10 minutes."
"Our call volume tripled in 2 years and Deskmate handles it all effortlessly. It just works — every single time."
"Before Deskmate our data was scattered. Now everything syncs to HubSpot automatically — connected, visible, and fully unified."
Integrations
Call data, transcripts, and AI insights flow directly into your existing workflow automatically.
FAQ